PLIXORA TECH
Privacy Policy
This Privacy Policy explains how Plixora Tech (“Plixora”, “we”, “us”) collects, uses, and protects information when you use our website and the Plixora AI Content WordPress plugin.
Summary
- Your OpenAI API key stays on your site. The plugin stores it in your WordPress settings.
- Plixora does not sell personal data.
- Generated content and prompts are processed through your selected AI provider when you use features.
- Website analytics/cookies may be used to improve our site (if enabled).
Information We Collect
Website
If you visit our website, we may collect basic usage data such as pages visited, approximate location, device/browser type, and referring pages. This is typically collected through standard server logs and/or analytics tools.
Purchases & Support
If you purchase the plugin or contact support, we may receive information like your name, email address, order/license details, and support messages. Payment details are handled by the checkout/marketplace provider (for example, CodeCanyon/Envato or another payment processor).
Plugin
The plugin may store configuration settings in your WordPress database (for example: API key, selected model, feature toggles, and UI preferences). It may also store generated drafts/content in your WordPress posts table, because that’s how WordPress publishing works.
How We Use Information
- To provide and maintain the website and plugin functionality.
- To improve features, performance, and user experience.
- To respond to support requests and troubleshoot issues.
- To communicate important updates (security notices, major changes).
- To comply with legal obligations and prevent abuse/fraud.
Plugin Data & API Calls
When you use AI features (like generating previews, bulk drafts, SEO helpers, or images), the plugin sends your inputs (for example prompts, selected settings, and relevant context) to the AI provider you configured (such as OpenAI) to generate an output.
Important: Your AI provider may process and store data according to their own policies. Review your provider’s privacy policy and data controls.
Cookies
Our website may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings.
Sharing & Disclosure
We may share information only in the following situations:
- Service providers (hosting, analytics, email/support tools) to operate our business.
- Legal compliance if required by law or valid legal process.
- Security to protect users, prevent fraud/abuse, or enforce our terms.
- Business transfers (merger, acquisition, or asset sale) where information may transfer as part of the transaction.
We do not sell personal information.
Security
We use reasonable safeguards to protect information. However, no method of transmission or storage is 100% secure. Keep your WordPress site updated, use strong admin passwords, and protect your API keys.
Data Retention
We retain information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Choices & Rights
Depending on your location, you may have rights to:
- Request access to personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of certain communications.
To make a request, contact us using the information below. We may need to verify your identity before processing.
Children’s Privacy
Our website and products are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Effective date” at the top when changes are made.
Contact
Questions about this policy? Email us at support@plixoratech.com.
